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Customer experience | Sales, Customer Insights,...
Suggested Answer

Dynamics CRM Access logs

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Posted on by 5

Hi all,

Apologies if this question has been asked before now, I can't find anything in detail about this on the internet.

I have a Dynamics CRM platform and I need to monitor access. When i say access i don't mean who logs into it via AAD, I need to monitor granular access for individual pages. For Example, if i have an entity record of a certain type and I want monitor access to a specific record.

Is this possible? I don't mind if i have to turn on logging capabilities for all recorrds, as long as I can see logs for a specific record.

Also, how would i do this?

I have tried enabling auditting in the settings of the platform - As per this guide - but I haven't seen the logs I need come through to my Sentinel instance yet

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  • Suggested answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi LiamWBA,

    As per my very little knowledge after enabling logs you can see

    1. Who creates
    2. Who Update
    3. Who Delete and e.t.c

    but you can not see who read the record. For this functionality, you need to make enhancements. In other words, you need to extend your system.

    For example

    When someone opened the record. Add one to the counter with the user name...

    If I answer your question then please mark it as verified.

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform & Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

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