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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Signature Permissions

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Posted on by 479

HI,

We have seen a number of issues with signatures for the last while. We have some graphics in the signature which sometimes prevents it from rendering in Case replies.

Some of our Service team have also been creating their own personal signatures which has also caused issues.

The question I have is, where can I turn off permissions for users to create their own personal signature? I have taken a good look and cant see it under any particular security role.

Thanks a lot

Ted

I have the same question (0)
  • Suggested answer
    AJ-22040756-0 Profile Picture
    on at
    RE: Signature Permissions

    Hi Partner

    There's a security role named as "Email signature" within dynamics CRM you can check by removing the permission for Create if this helps in restricting in creation of new signature.

  • TedW Profile Picture
    479 on at
    RE: Signature Permissions

    Thanks very much Akash. I had been looking for Signature and not Email Signature.

    Fixed now.

    Thanks again

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