web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Signature Permissions

(0) ShareShare
ReportReport
Posted on by 479

HI,

We have seen a number of issues with signatures for the last while. We have some graphics in the signature which sometimes prevents it from rendering in Case replies.

Some of our Service team have also been creating their own personal signatures which has also caused issues.

The question I have is, where can I turn off permissions for users to create their own personal signature? I have taken a good look and cant see it under any particular security role.

Thanks a lot

Ted

I have the same question (0)
  • Suggested answer
    AJ-22040756-0 Profile Picture
    Microsoft Employee on at

    Hi Partner

    There's a security role named as "Email signature" within dynamics CRM you can check by removing the permission for Create if this helps in restricting in creation of new signature.

  • TedW Profile Picture
    479 on at

    Thanks very much Akash. I had been looking for Signature and not Email Signature.

    Fixed now.

    Thanks again

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Nagaraju_Matta Profile Picture

Nagaraju_Matta 52

#2
Abhilash Warrier Profile Picture

Abhilash Warrier 51 Super User 2026 Season 1

#2
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 51 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans