Can we create a business process flow which travels from 'Case' to 'Parent Account' ?
Can we create a business process flow which travels from 'Case' to 'Parent Account' ?
Hi,
You cant, because the Account doesnt have case field.
Account without case field
Account with Case field (only for demo purpose, not suppose to create relationship like this)
Thanks
Here are the requirements-
1. Case are automatically created in our application .
2. User logs in and opens a specific case. He/She reviews the case info and fills some information in BPF ( Stage 1 - Case Entity)
3. Next , user now moves to the parent account by selecting 'Next stage' (Stage 2 - Account) on BPF. Account form loads and user fills some info.
4. Next, User clicks next stage on BPF and it moves to Stage 3 ( Case form). User closes the case.
So the BPF stages are :
Stage 1 (Case) > Stage 2 (Parent Account) > Stage 3 ( Case).
Hi,
would be good if you elaborate more on the requirements
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