Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested answer

How to reopen a closed activity/appointment?

(1) ShareShare
ReportReport
Posted on by 19
A user created an activity for a meeting in the future and accidently closed it instead of leaving it as scheduled.  How do I go about reopening the activity and changing the status to scheduled from closed?  When I try to use the level up admin tool in god mode to set the status from completed to scheduled I receive this error:

  • Dengliang Li Profile Picture
    Microsoft Employee on at
    How to reopen a closed activity/appointment?
    Hi,
     
    Has the issue been solved?
    Have there been any updates? Please feel free to ask me if you have any questions!
    If it has been resolved, can you mark the response as an answer?
     
  • Suggested answer
    Dengliang Li Profile Picture
    Microsoft Employee on at
    How to reopen a closed activity/appointment?
    Hi,
     
    You can use the client API to update the Status field of the appointment record to 0 (Open).
    This way, the appointment record is reopened.
     
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me .
     
    Best Regards,
    Dengliang Li
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

🌸 Community Spring Festival 2025 Challenge Winners! 🌸

Congratulations to all our community participants!

Adis Hodzic – Community Spotlight

We are honored to recognize Adis Hodzic as our May 2025 Community…

Kudos to the April Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Daivat Vartak (v-9davar) Profile Picture

Daivat Vartak (v-9d... 225 Super User 2025 Season 1

#2
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 106

#3
Vahid Ghafarpour Profile Picture

Vahid Ghafarpour 82 Super User 2025 Season 1

Overall leaderboard

Product updates

Dynamics 365 release plans