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Dynamics 365 Community / Forums / Customer Service forum / [Resolved] Using Inter...
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[Resolved] Using Internet Explorer hits an error when loading CSI workspace

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Posted on by Tessa Kloster

Customers may see an error when trying to load their workspace using the Internet Explorer browser, similar to the error below. The team is actively working to resolve this, in the meantime customers can connect to Customer Service Insights using an alternate browser such as Edge or Chrome. Any updates to the issue will be posted on this thread.

5811.CSIWorkspaceIE.png

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  • Tessa Kloster Profile Picture
    Tessa Kloster on at
    RE: [Resolved] Using Internet Explorer hits an error when loading CSI workspace

    This was resolved for all customers on 5/24, Customer Service Insights works in Internet Explorer as expected.

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