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Service | Customer Service, Contact Center, Fie...
Unanswered

Need case study for telecom domain

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Posted on by

Please let us know case study related to telecom industry where field service implemented.

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  • Ioannis Vrasenikis Profile Picture
    Microsoft Employee on at

    Hello Pradeep,

    I would recommend to have a  look on the customer stories here:

    https://dynamics.microsoft.com/en-us/customer-stories/

    Hopefully other community members will recommend additional resources.

    I hope that helps

  • Community Member Profile Picture
    on at

    not helpful, could not find any success story with field service and telecom domain.

  • Community Member Profile Picture
    on at

    not helpful, could not find any success story with field service and telecom domain.

  • Fannie30 Profile Picture
    2,990 Moderator on at

    Not a case study, but does this help: locusit.com/.../

    Have you asked Microsoft for any case studies in this area?  Are you an implementation partner or potential customer evaluating Field Service?  Either way, you should be able to contact Microsoft Reps for your area/region and have them provide valid case studies.  

  • Community Member Profile Picture
    on at

    In touch with MS team  waiting for their reply , I thought I will get speedy reply from blogs.

  • Community Member Profile Picture
    on at

    This would help.

    www.preact.co.uk/.../telecoms

    us.hitachi-solutions.com/.../

    Regards.

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