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Suggested answer

Email Report Periodically through Batch Job Issue

Posted on by 2,296

Hi

I have a requirement from the user to send him through email Critical On-Hand Report every week at specific time. To achieve this I did the following steps:

1. Opened the report and changed print destination settings to Email

2. Entered user's email address in 'To', added subject and changed the file format to 'PDF'

3. Clicked on 'Batch' tab of report dialog and clicked 'Batch processing' and then clicked 'Recurrence' to schedule the report to be sent on a specific day of week at a specific time.

4. Clicked 'OK' and got this message success message that 'The Critical on-hand inventory job is added to the batch queue.'

When I am checking this job in Batch job form it is showing 'Ended' but the report is not going through to user. I have checked email parameters as well and they are working fine.

I also checked 'Sent items' in mailbox of the emal address setup in Email parameters but nothing there also. 

Can anyone let me know if there is anything missing to be setup?

Thanks in advance.

Haroon

  • Suggested answer
    Junaid Idrees Profile Picture
    Junaid Idrees 12,740 on at
    RE: Email Report Periodically through Batch Job Issue

    Hello Haroon,

    It seems, your email configuration batch job has some missing setups. Did you check "batch email sending status" 》 screen under system administration module?

    If you are using D365 then check the below Microsoft docs:

    docs.microsoft.com/.../configure-email

    I'm assuming that you haven't done any customization on the report.

  • Suggested answer
    Mav Profile Picture
    Mav on at
    RE: Email Report Periodically through Batch Job Issue

    You can go over this  MSFT link  for setting/verifying that email batch job configured properly.

    If everything configured correctly then check SysOutgoingEmailTable  & its method .

    Remember to mark verified & help others if this resolved your issue.

    Thanks

    Mav

  • Suggested answer
    Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,417 on at
    RE: Email Report Periodically through Batch Job Issue

    Hi Haroon,

    Have you checked if the email distributor batch job has been setup? It is under System administrator > Periodic > E-mail processing > Batch.

    Also, please check the status of mail (Sent or not sent) in this link - System administrator > Periodic > E-mail processing > E-mail sending status.

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