web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer Service forum

Anyone experience Dynamics 365 outages at the moment

(0) ShareShare
ReportReport
Posted on by

We're experiencing an outage with 365  Dynamics, anyone else have an issue

Categories:
  • Adi N Tedjasukmana Profile Picture
    on at

    We are too.

  • Suggested answer
    Adrian Begovich Profile Picture
    1,032 Moderator on at

    Hi Marc Schoonebeek,

    Microsoft provides an SLA guaranteeing a level of monthly uptime. You may be entitled to a credit towards a portion of your monthly service fees. Read this document for more information on this.

  • Suggested answer
    RaviKashyap Profile Picture
    55,410 Moderator on at

    Hi,

    It appears that it is related to this same thread and already fixed. If you are still facing issues then please contact Microsoft Support.

    Hope this helps.

  • Suggested answer
    Arun Vinoth Profile Picture
    11,615 Moderator on at

    You will get System downtime/degradation notification whenever this happens. You can add email address to receive such notifications.

    Also you can monitor for the instances service health & services availability: docs.microsoft.com/.../check-online-service-health

  • Johnny Gong Profile Picture
    6,482 Moderator on at

    Hi Partner ,

    Yes there was an outage today in OCE region, affecting all instances at 10/09. 

    The issues observed in outage could be:

    1. Users cannot login CRM portal. They get error 500;
    2. Processes not running or keep in status “waiting for resource”
    3. Email Synchronization does not work;

    While the issue has been confirmed that has already been fixed from D365 product team.

    You may also refer to the Office 365 Message Center to get more information shared by product team.

    Message center in Office 365

    https://support.office.com/en-us/article/message-center-in-office-365-38fb3333-bfcc-4340-a37b-deda509c2093?ui=en-US&rs=en-US&ad=US

    If you still have the above issue symptom. Pls no hesitate to raise the service ticket in Admin Center.

    Hope it would help.

    Regards

    Johnny

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Customer Service

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans