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D365 CRM communication with AWS

Posted on by Microsoft Employee

Hi Guys,

We have D365 CRM SaaS instances and want to communicate with an application hosted in AWS.  In case of Azure IaaS to AWS IaaS the communication can be done with VPN tunnel. But how do you think this communication can be done from D365 CRM which is a SaaS? 

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  • saloni3456 Profile Picture
    saloni3456 20 on at
    RE: D365 CRM communication with AWS

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  • Elijah Stownton Profile Picture
    Elijah Stownton 190 on at
    RE: D365 CRM communication with AWS

    If we are talking about workarounds, D365 CRM may be connected to Amazon RDS with the help of a third-party tool such as Skyvia. The way depends on your scenario - whether you need a unidirectional connection, or bidirectional.

  • Terrance Morgan Profile Picture
    Terrance Morgan 515 on at
    RE: D365 CRM communication with AWS

    To change an Amazon RDS DB instance configuration, you must change the parameter values of the DB parameter group for your DB instance. To modify a DB instance configuration, follow these steps:

    1. Create a DB Parameter Group.

    2. View the Parameter Values for a DB Parameter Group to confirm that the Is Modifiable property is true.

    3. Modify the Parameters in a DB Parameter Group.

    After the custom DB parameter group is applied (by using Apply immediately or by using Apply during the maintenance window), the DB parameter group status for that instance changes to pending-reboot in Amazon RDS console. This means that the parameter group is applied, but the parameter changes haven't been applied yet. After a manual reboot of the DB instance, the parameter changes are applied and the DB parameter group status for the instance changes from pending-reboot to in-sync.

    Instances require a manual reboot in the following circumstances:

    If you replace the current parameter group with a different parameter group.

    If you modify and save a static parameter in a custom parameter group.

    Static parameter change takes effect after you manually reboot the DB instance. For more information, see Modifying Parameters in a DB Parameter Group.

    A reboot doesn't occur in the following circumstances:

    If you modify a dynamic parameter in a custom parameter group.

    For more information, see Amazon RDS DB Parameter Changes Not Taking Effect.

    --
    Terrance
    CRM Admin | Office 365 E5

  • Ben T Profile Picture
    Ben T 775 on at
    RE: D365 CRM communication with AWS

    This is only for a very specific use case (connecting incoming calls). How would we pass the text in a string field from Dynamics to a a database in AWS?

  • Terrance Morgan Profile Picture
    Terrance Morgan 515 on at
    RE: D365 CRM communication with AWS

    You can follow the following steps to connect Dynamics 365 CRM with AWS.

    AWS_2D00_O365.PNG

    --
    Terrance
    Admin Office 365 E5


  • Ben T Profile Picture
    Ben T 775 on at
    RE: D365 CRM communication with AWS

    Cloud, did you end up connecting D365  CRM to AWS? If so, how did you do it?

  • Suggested answer
    Radu Chiribelea Profile Picture
    Radu Chiribelea 6,667 on at
    RE: D365 CRM communication with AWS

    Hi cloudvedas,

    In CRM you can call external web services from sandboxed Plug-ins or workflow assemblies.

    See msdn.microsoft.com/.../gg334752.aspx for more details:

    Web access

    Sandboxed plug-ins and custom workflow activities can access the network through the HTTP and HTTPS protocols. This capability provides support for accessing popular web resources like social sites, news feeds, web services, and more. The following web access restrictions apply to this sandbox capability.

    Only the HTTP and HTTPS protocols are allowed.

    Access to localhost (loopback) is not permitted.

    IP addresses cannot be used. You must use a named web address that requires DNS name resolution.

    Anonymous authentication is supported and recommended. There is no provision for prompting the logged on user for credentials or saving those credentials.

    Regards,

    Radu

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