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Customer Service forum

Documents Navigation Missing

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I have a Dynamics 365 Online July 2017 Update (crm v9) trial subscription.
I have installed Portal Capabilities as well.

I want to use SharePoint integration.
I have followed this guide in https://technet.microsoft.com/en-us/library/dn894710.aspx .

I can't find any navigation panel to access Documents related to a SharePoint enabled entity this being an Account or an Opportunity etc.

When I navigate to forms of the related entities, I can see that 'Documents' link is in the form navigation (left pane) in the form editor and it has its 'Related Entity" as "Sharepoint Document'.

When I navigate to a Sharepoint related Entity like Accounts, I can see OneNote (next to Activities and Notes) and when I click it, it navigates to the Sharepoint folder and file for editing.

I have looked at this link
https://www.microsoft.com/en-us/dynamics/crm-customer-center/create-or-add-a-location-for-the-first-time.aspx
and couldn't find any "Related" or "Documents" navigation tool to click.

I wonder if there is a bug or something.
I have already checked the links below with no success: 
https://community.dynamics.com/crm/f/117/t/235330
https://community.dynamics.com/crm/f/117/t/128696?pi51685=2#responses 

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  • Verified answer
    elebasi Profile Picture
    elebasi on at
    RE: Documents Navigation Missing

    Solution: Click the Arrow button on the top Navigation Ribbon

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