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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Deleting application r...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Deleting application ribbon dependencies

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Posted on by feherken 5

Hi all,

I am trying to delete a solution from our Dynamics 365 system but I am blocked by a dependency and can't figure out how to delete the dependency or its components.

These are the dependencies:

pastedimage1601557808580v1.png

I figured out via the Ribbon Workbench that there is a button which looks like that:

pastedimage1601557975373v2.png

But i can do what I want with this button. The dependencies in CRM are not gone.

I tried to edit the customization.xml manually too but its the same problem.

I hope someone experienced something similar and can help me. If further information is needed, feel free to ask.

Greetings

I have the same question (0)
  • Suggested answer
    Miguel Lourenco Profile Picture
    Miguel Lourenco on at

    hi Feherken,

    Can you click on solution layers?

    How many solutions you have there? I believe for each solution, you will need to clear the ribbon. So if you have solution A, you will need to import an upgrade without that "png"

  • feherken Profile Picture
    feherken 5 on at

    Hi Miguel, thank you for the quick response.

    There is just one solution in the solution layers but unfortunately it is a managed solution. 

    Could you recommend a Best Practice for this case?

    Thank you in advance

    Felix

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