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Free Text Invoice Credit Note

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Posted on by ankag

Hi,

I am using Free Text Invoice for customer invoicing. For credit note I am creating a free text invoice with negative line and associating the original invoice against the credit note (on the Action Pane, on the Invoice tab, in the Functions group, select Credit invoicing.) but surprisingly I can't find the purpose this functionality is serving. In order to settle the credit note against the original invoice we have to use the settle transaction option.

So can anyone please help me in understanding the use of the credit invoicing option ? Since Microsoft has developed this then there must be some use of this functionality.

I was looking at Microsoft documentation and could find reference of this functionality for Italy localization (https://docs.microsoft.com/en-us/dynamics365/finance/localizations/emea-ita-credit-invoicing), so is this functionality intended only for Italy localization ?

Thanks for all your help !

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Community Member on at

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RE: Free Text Invoice Credit Note

Ramit, I was as confused as you and left with the same questions you ask here. But I found that the "Correct Invoice" functionality that Ludwig talks about above (but calls it "Crediting Invoice") is described in the link he included above: docs.microsoft.com/.../correct-free-text-invoice

"This feature is available only if the Free text invoice correction configuration key is selected." It's not turned on in my environment yet, but I plan on looking more into it. Sounds like a nice feature.

"Credit invoicing" appears to be an Italy localization. docs.microsoft.com/.../emea-ita-credit-invoicing

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Ramit Paul 22,795 Most Valuable Professional on at

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RE: Free Text Invoice Credit Note

My bad, the print screen I shared from Spanish LE, so it should not be in OOB, similar it is in ITALY.

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ankag 79 on at

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RE: Free Text Invoice Credit Note

Hi Ramit,

When I click on credit invoicing I get the below mentioned options-

Correction method seems to be missing for me. Is there any configuration that I am missing ?

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ankag 79 on at

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RE: Free Text Invoice Credit Note

Hi Ludwig,

Thanks for your reply.

I can see 2 options on free text invoice - Credit Invoicing & correct invoicing, so are these both options for the same purpose -

If yes then when we have correct invoicing option then why would credit invoicing be required.

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Ludwig Reinhard Microsoft Employee on at

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RE: Free Text Invoice Credit Note

Hi ankag,

The credit invoicing feature should help you getting an incorrectly posted free text invoice corrected.

Example: You posted the original free text invoice with the wrong tax code. Then the credit invoicing feature can help you correcting the old and wrong invoice and create the new and corrected invoice in one go.

This is a generally available feature provided that your configuration allows for it.

It is not specific to companies operating in Italy.

Please see: docs.microsoft.com/.../correct-free-text-invoice

Best regards,

Ludwig

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Ramit Paul 22,795 Most Valuable Professional on at

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RE: Free Text Invoice Credit Note

Hi,

In credit invoicing as per OOB, you can select original invoice, any issue you are facing with that?

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ankag 79 on at

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RE: Free Text Invoice Credit Note

Hi Ramit,

Thanks for your reply.

What I am trying to understand is the use of credit invoicing option as if I create an invoice with negative line then that will automatically mean credit note so why would anyone use this credit invoicing option.

Secondly, I tried to personalise customer transaction and add a column to find the original invoice reference against the credit note where I am using credit invoicing option but to be disappointed.

So at this point I am not understanding why this option is available.

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Ramit Paul 22,795 Most Valuable Professional on at

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RE: Free Text Invoice Credit Note

Hi,

You can make credit note by two way.

1: Credit invoicing which you have shared, this basically works only if you add lines with minus amount and this is global function OOB

2: You can use "Correct invoice" option under cancel tab, this is also a mice function..

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