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ReportHow can I do a bulk deletion that deletes all email messages from prior to June 1, 2016, BUT DOES NOT delete any of the reply messages?
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How can I do a bulk deletion that deletes all email messages from prior to June 1, 2016, BUT DOES NOT delete any of the reply messages?
Hi Ashleigh,
I would setup the job to only delete where the parent activity id does not contain data since this would be the original message.
Explanation here:
www.inogic.com/.../track-parent-email-using-parent-activity-id-field-on-email-entity-in-dynamics-365
Of course verify this situation with Advanced Find to verify accurate first. :)
Thanks,
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