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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / MS Teams phone number ...
Service | Customer Service, Contact Center, Fie...
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MS Teams phone number to Omnichannel Voice call

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Posted on by Swetha Poojary Sala... 316
We want to setup voice call in Omnichannel D365 Customer service. We already have MS teams phone number which we need to connect to Omnichannel/Contact center. Can you please confirm if it is possible? and how?
Also what will be the negative impact
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Customer Service

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