Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / MS Teams phone number ...
Service | Customer Service, Contact Center, Fie...
Unanswered

MS Teams phone number to Omnichannel Voice call

(1) ShareShare
ReportReport
Posted on by Swetha Poojary Sala... 318
We want to setup voice call in Omnichannel D365 Customer service. We already have MS teams phone number which we need to connect to Omnichannel/Contact center. Can you please confirm if it is possible? and how?
Also what will be the negative impact
Categories:
Dynamics 365 Customer Service

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

photo of Muhammad Affan

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

thumbnail image of a pie chart section

Top 10 leaders for November!

Congratulations to our November super stars!

thumbnail image of the word Tip

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,391 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,445 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans