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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / LinkedIn Lead Gen Conn...
Customer experience | Sales, Customer Insights,...
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LinkedIn Lead Gen Connection

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Posted on by Taryn @ HSO
Hello,  If we install the LinkedIn Lead Gen Form connection to Customer Insights - Journeys (Outbound Marketing)... when Outbound is deprecated, will that connection also go away or is there something on the roadmap to move the connection to Real-Time Marketing?  Or alternatively, is there a connection to D365 Sales still?
I have the same question (0)
  • Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    LinkedIn Lead Gen Connection
    Hi,
     
    I am using the Customer Insights - Journeys trial version, which does not have the Outbound Marketing module, so I cannot test the LinkedIn Lead Gen integration in outbound marketing.
     
    When I perform the integration of Sales and LinkedIn Sales Navigator in the same environment.
    Integrate LinkedIn Sales Navigator with Dynamics 365 Sales | Microsoft Learn
    In the Customer Insights - Journeys application, the LinkedIn Sales Navigator can be displayed on the forms of Contacts, Accounts, Leads and other entities.
     
    Best Regards,
    Dengliang Li
     
  • Taryn @ HSO Profile Picture
    Taryn @ HSO on at
    LinkedIn Lead Gen Connection
    Hi Dengliang Li,
     
    Thank you for the response, however, I am talking about LinkedIn Lead Gen Forms, not Sales Navigator. We have Sales Navigator installed and that is fine. I'm wondering if Lead Gen Forms will go away or they will be ok in Real-Time Marketing of Customer Insights - Journeys.
  • AV-03121557-0 Profile Picture
    AV-03121557-0 2 on at
    LinkedIn Lead Gen Connection
    The integration is no longer working and no alternative is proposed. 

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