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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Remote Assist - how to...
Service | Customer Service, Contact Center, Fie...
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Remote Assist - how to show ROI

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Posted on by SteveA7 7

As IT support personnel, we will utilize Remote Assist via mobile device to better support our increasingly remote user base. The benefit is difficult to quantify monetarily. Does anyone have an example of calculating ROI in a desktop support environment?

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