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Customer experience | Sales, Customer Insights,...
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Using Dynamics 365 for Change Management

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Hello everyone ,
New to the community and just starting the training.  I am an experienced Change Management Consultant. I want to increase my knowledge to use AI for qualitative analysis on the people side of technology change.  Is there a forum of people who are using Dynamics 365 in this capacity. Also am I taking the right program?
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    Muhammad Shahzad Shafique Profile Picture
    2,606 Most Valuable Professional on at
    Yes, you're on the right track. Dynamics 365 and Power Platform with AI Builder can support qualitative analysis for change management.
    Recommended forums:
    • Microsoft Dynamics 365 Community
    • Power Platform Community
    • Relevant LinkedIn groups (search: Dynamics 365 Change Management, AI in Change Management)
    Focus on learning: Dynamics 365 Customer Insights, Power Automate, Power BI, and AI Builder.
     

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