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Customer experience | Sales, Customer Insights,...
Suggested Answer

Not able to re-activate a business process flow records

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Posted on by 107

In my Power Automate, I am unable to see my process records and hence not able to re-activate them. Please refer the screenshot below:

pastedimage1581948445395v1.png

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  • Suggested answer
    Pedro Cadavez de Freitas Profile Picture
    on at

    Hello Shweta,

    Hope you are well.

    Can you explain it a bit further?

    Business process flows on power automate show the records that have a business process flow attached and in which stage are they.

    When they go to a finished state, we can see them on inactive section, select them and re-active them where they will be converted to the last stage previous to the finishing action.

    What records are you not seeing?

    Can you provide us with a better description of your concern?

    If what you are expecting is to activate a specific business process flow (the process itself) this should be made on the CRM interface, processes section.

    Thank you!

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