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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Xrm.WebApi.updateRecor...
Customer experience | Sales, Customer Insights,...
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Xrm.WebApi.updateRecord save a record fields as a different user then the user called the Api

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Posted on by Gmanunta81 327

Hi,

This the context and the problem I am facing( I am using Dynamics 365 CE v9.x 2021 wave 1 release update)

To save the sales order data and close the sales order I am going to do it via JavaScript Xrm.WebApi.UpdateRecord.

Then I am going to look at the audit history and I see the user who did the change is not the user that performed the WebApi update request :O

Do you have any idea why? Could be some user or system setting? A bug by Microsoft?

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  • Suggested answer
    a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at

    Hello,

    What user is it? Do you have any plugins/workflows/power automate flows that handle the update of the sales order?

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