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Customer experience | Sales, Customer Insights,...
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how to remove the mandatory postal code when releasing to warehouse in sales orders

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When releasing a sales order to wharehouse, the message "Postal code is mandatory", how do I remove this mandatory control?

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  • Suggested answer
    Mehdi AMRANI Profile Picture
    1,422 on at
    RE: how to remove the mandatory postal code when releasing to warehouse in sales orders

    Hi Miguel72,

    It depends on the address setup that you have for your country/region.

    To solve that go to Organization administration> Global address book> Addresses> Address Setup

    53767.png

    and under the Country/Region choose for the country of your customer or destination warehouse in my example its Morocco then click on the adress format.

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    1 Edit the address format details and make the postal code as data entry only

    2 Click on update addresses (it can take a long time depending on the data volume you can run it in batch job)

    Result

    3343.png

    Regards,

    Mehdi

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