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Finance | Project Operations, Human Resources, ...
Answered

Account issue for while creating customer journal payment line through data entity - OData service.

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Posted on by 145

Hi experts,

Am a newcomer in AR module. I am try to create the customer journal payment lines through OData services ended up with the following error.
CustomerPay_5F00_Re.PNG

Error says the incompactable account display value. I am used the 'Account type' as 'Customer'. Then I don't know why any specific structure needed and I checked the 'Financial dimension configuration for integrating applications' section and noticed the ledger dimension format like this : MainAccount-BusinessUnit-CostCenter-Department. So How we set the ledger dimension for a customer?

Here is my code,

CustomerPay.PNG

How we provide the 'Account DisplayValue' through OData service?

Any help would be greatly appreciated.

Thank you.

I have the same question (0)
  • Suggested answer
    saurabh bharti Profile Picture
    15,059 Moderator on at

    Hi,

    It seems you have not defined this setup:

    pastedimage1586944761269v1.png

    pastedimage1586944830230v2.png

    Here you define the "default dimension" sequence for sub ledger and ledger both in the same sequence in which you are importing data.

    This should be activated. One for ledger and one for subledger.

  • JAYAKRISHNAN M S Profile Picture
    145 on at

    Saurabh Bharati,

    Thanks for quick response.

    Am try to create customer journal payment lines via OData service. Not through import. Are you understand the question?

  • Verified answer
    WillWU Profile Picture
    22,363 on at

    Hi JAYAKRISHNAN,

    You have to set up in the "Financial dimension configuration for integrating applications" that mentioned by Saurabh, and the format must match the value that you feed.

    See the blog:

    shankarsbiztalk.wordpress.com/.../

    Hope this helps.

  • JAYAKRISHNAN M S Profile Picture
    145 on at

    Dear Will WU,

    Thanks for the response.

    I updated the question with what I had tried in 'Account type'.

    So the customer doesn't need any structure, am I right? I am created the lines without account type and it showed 'Customer' as default after creation.

  • Verified answer
    SouravDam Profile Picture
    11,732 on at

    Hello JAYAKRISHNAN M S,

    Can you try with data management by importing excel after filling all the relevant data for customer payment journal and see if this is working fine or not.

    In that excel, please maintain the DefaultDimensionDisplayValue in this format  '-BU-CC-DP   and upload the data.

    For example;

    Customer - C001
    Business unit - B01
    Cost center - C01
    Department - D01

    Then in Account type is "Customer"; AcountDisplayValue is C001 and DefaultDimensionDisplayValue is   '-B01-C01-D01

    Kindly check and update us.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • JAYAKRISHNAN M S Profile Picture
    145 on at

    Dear Sourav Dam,

    I am double checked with the structure you provided and before also. Finally provide the 'AccountType' into 'Customer' and the error suppressed automatically.
    On default creation 'AccountType' become 'Customer' as well. I mentioned this in the question.

    Here the modified code snippet I had completed,

    CustomerPayModi.PNG

    Thank you all for the cooperation.

  • Suggested answer
    SouravDam Profile Picture
    11,732 on at

    Hello JAYAKRISHNAN M S,

    Good to know that the case is solved.

    Appreciate if you kindly verify any answer in this thread which you think, helps you closing this case.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • JAYAKRISHNAN M S Profile Picture
    145 on at

    Dear Sourav Dam,

    Ofcourse.

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