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Dynamics 365 general forum

Business Case for Dynamics 365

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Hello,

I am building a business case for Dynamics 365 adoption for a small business based in the UK. I was wondering if any members of the community could point me in the direction of some helpful resources/templates to guide me?

Thank you.

  • Suggested answer
    Kokulan Profile Picture
    Kokulan 18,052 on at
    RE: Business Case for Dynamics 365

    Hi Joshua,

    Please visit the following links to build your case on why should your company choose Dynamics 365

    https://www.preact.co.uk/microsoft-dynamics-365/10-reasons-to-choose-dynamics-365

    https://www.serversys.com/10-reasons-to-choose-dynamics-365/

    https://www.dynamicssquare.co.uk/10-reasons-to-choose-dynamics-365.html

    https://www.clouddirect.net/top-10-reasons-to-choose-dynamics-365-for-your-crm/

    https://dynamics.folio3.com/2018/09/07/top-10-reasons-to-move-to-dynamics-365-now/

    https://www.quora.com/What-are-the-top-10-reasons-to-choose-Dynamics-365-in-your-business

    https://blog.sysfore.com/top-10-reasons-migrate-microsoft-dynamics-365/

    https://sunrise.co/blog/5-great-reasons-brands-choose-microsoft-dynamics-365/

    https://www.cobalt.net/2017/02/27/top-5-reasons-move-dynamics-365/

    https://www.impactcx.com/why-we-love-microsoft-dynamics-crm/

    Please visit the following link to read about how you can actually structure and prepare your proposal to adopt Dynamics 365

    https://www.nigelfrank.com/blog/building-a-business-case-for-microsoft-dynamics-365/

    Success stories are important as well as that highlights how widely the Dynamics CRM or Dynamics 365 has been successfully used

    https://customers.microsoft.com/en-US/search?sq=&ff=story_product_categories%26%3EDynamics%20365&p=2&so=story_publish_date%20desc

    I would also recommend, you sign up for a Trial if you have not already done so and a small demo using the Unified Interface and demo to your business to show them how the system works

    https://trials.dynamics.com/

  • Johnny Gong Profile Picture
    Johnny Gong 6,482 on at
    RE: Business Case for Dynamics 365

    Hi Joshua,

    There're many modules in D365 like Customer Service, Finance& Operations could meet your goal.

    I collect following article which could help your on this topic.

    Building the business case for D365 Customer Service: incrementalgroup.co.uk/.../building-business-case-dynamics-365-customer-service

    An example of a  how to build a classic business case from CRM or ERP side which also includes Dynamics 365 business case template:

    www.nigelfrank.com/.../building-a-business-case-for-microsoft-dynamics-365

    Regards

    Johnny

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