Website not populating

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Posted on by Patrick75

I'm new to Dynamics 365 and is attempting to use the Portal Records Mover plugin in XRM Toolbox too move records (in my case WebFiles including Notes) from one environment to another . For some reason the [Get records from website] drop down does no populate with any records. Any idea what the issue might be or what I can do/try to resolve this ? See attached screenshot.

Thanks in advance for your help.

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Portals

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Patrick75 10 on at

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RE: Website not populating

Thanks Omar, upgrading solved my problem.
Patrick75 10 on at

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RE: Website not populating

Thanks for the reply Ravi, but I get the below error when clicking on the Load items button and have no idea how to resolve it.
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RaviKashyap 55,410 on at

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RE: Website not populating

Hi,

You need to click on Load Entities in order to get the website.

Hope this helps.
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Community Member Microsoft Employee on at

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RE: Website not populating

Maybe start by upgrading your XrmToolBox to latest version, what you are showing is an older version of the tool.