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Lines are stuck in canceled invoice proposal - Projects

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Posted on by Community Member Microsoft Employee

Hello,

I have a time and material project, hours and expense journals. No billing rules. One funding source = a customer. 

An invoice proposal was created for this project, then the proposal was canceled, so the current status of the proposal is "Canceled".

However, lines from that canceled proposal aren't displayed any more for a new invoice proposal. They seem to be stuck there. I can't delete the canceled proposal and I can't delete lines from the proposal. Buttons "Delete" and "Remove" are greyed out. 

Does anyone know how to make lines available for invoicing again? 

Categories:
Project Management and Services
  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Lines are stuck in canceled invoice proposal - Projects

    Hi,

    Can you share a screenprint of this form and the status?

    Would like to compare this with a plain vanilla AX machine.

    Many thanks and best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Lines are stuck in canceled invoice proposal - Projects

    I’d create a proposal, then delete it. As soon as I delete, the proposal status becomes Canceled.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Lines are stuck in canceled invoice proposal - Projects

    Hi,

    How did you cancel the proposal?

    I do not see a cancellation button in the invoice proposal form.

    Do you have a linked workflow that probably never ended processing or gut stuck?

    Best regards,

    Ludwig

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