copilot enabling on CRM d365 sales

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Posted on by Community member

Hello
I have a trial version and I enabled Copilot from admin center and followed the steps mentioned such enabling audit history and other steps in the document, yet I am still getting this message in my environment

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Umesh Pandit 9,261 User Group Leader on at

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copilot enabling on CRM d365 sales

select Off for All Dynamics 365 Sales apps and then select On only for the Sales Hub app.
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Dengliang Li Microsoft Employee on at

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copilot enabling on CRM d365 sales

Hi,

According to the official documentation.

https://learn.microsoft.com/en-us/dynamics365/sales/enable-setup-copilot#prerequisites

When your region is located outside of North America, you need to Enable data movement across regions in the Power Platform admin center.

https://learn.microsoft.com/en-us/power-platform/admin/geographical-availability-copilot#enable-data-movement-across-regions

The purpose is to provide consent for Copilot to process your data outside of your geographic region, compliance boundary, or national cloud instance.

Best Regards,
Dengliang Li