web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

sendMailMultiple() failed ,User does not have send-as privilege.

(0) ShareShare
ReportReport
Posted on by

Hi All.

i am getting an error(sendMailMultiple() failed ,User does not have send-as privilege) for a workflow.

Although i have performed below checks but still i am getting this issue.

1) In option tab "Act On behalf of Another User" and "Send E-mail as Another User" enabled.

2) The user also has "Allow other Microsoft Dynamics CRM users to send e-mail on your behalf".

Regards,

Krish Chaitu

I have the same question (0)
  • erhan.keskin Profile Picture
    2,253 on at

    Hi Krish,

    If your WF is asynchronous, then please check the owner of the WF and its "Allow other Microsoft Dynamics CRM users to send e-mail on your behalf" option.

    If WF is synchronous, then check the user's options which WF is run in context for.

    Regards,

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Hamza H Profile Picture

Hamza H 140 Super User 2026 Season 1

#2
Nagaraju_Matta Profile Picture

Nagaraju_Matta 128

#3
Abhilash Warrier Profile Picture

Abhilash Warrier 70 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans