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ReportIs there a way to remove user access to the D365 app for outlook. I only see enabling users in the CRM app.
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Is there a way to remove user access to the D365 app for outlook. I only see enabling users in the CRM app.
Hi,
can you try to give the privileges mentioned above?
Regards,
Venkatesh N
Hi,
The security role Dynamics 365 App for Outlook User is available from build 9.1.0.4206 or later. If a user doesn’t have this security role or its underlying privileges, they’ll receive the following error: You haven't been authorized to use this app.
go to Settings > Advanced Settings.
Go Settings > Security and then select Users.
Select the users from the list and then select Manage Roles.
In the Manage User Roles dialog, uncheck the Dynamics 365 App for Outlook User security role to the users and then select OK.
| Privilege name | Table | Location (tab) within security role |
|---|---|---|
| prvReadEmailServerProfile | EmailServerProfile | Business Management |
| prvWriteMailbox | Mailbox | Business Management |
| prvReadMailbox | Mailbox | Business Management |
| prvReadOrganization | Organization | Business Management |
| prvSyncToOutlook (exchangesyncidmapping | Outlook | Business Management > Privacy-related privileges |
| prvReadActionCard | ActionCard | Core Records |
| prvDeleteActivity | Activity | Core Records |
| prvAppendActivity | Activity | Core Records |
| prvWriteActivity | Activity | Core Records |
| prvCreateActivity | Activity | Core Records |
| prvReadActivity | Activity | Core Records |
| prvAppendToActivity | Activity | Core Records |
| prvReadConnection | Connection | Core Records |
| prvAssignContact | Contact | Core Records |
| prvReadContact | Contact | Core Records |
| prvWriteContact | Contact | Core Records |
| prvCreateContact | Contact | Core Records |
| prvDeleteContact | Contact | Core Records |
| prvReadUserQuery | Saved View | Core Records |
| prvReadQueue | Queue | Core Records |
| prvReadQuery | View | Customization |
| prvReadIncident | Case | Service |
| prvSearchAvailability | Service Management > Miscellaneous Privileges | |
| prvOverrideCreatedOnCreatedBy |
Service Management > Miscellaneous Privileges |
Regards,
Venkatesh N
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