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Remove user access in D365 app for outlook

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Posted on by blckPingu

Is there a way to remove user access to the D365 app for outlook. I only see enabling users in the CRM app.

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Venkatesh Nadar Microsoft Employee on at

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Hi,

The security role Dynamics 365 App for Outlook User is available from build 9.1.0.4206 or later. If a user doesn’t have this security role or its underlying privileges, they’ll receive the following error: You haven't been authorized to use this app.

go to Settings > Advanced Settings.
Go Settings > Security and then select Users.
Select the users from the list and then select Manage Roles.

In the Manage User Roles dialog, uncheck the Dynamics 365 App for Outlook User security role to the users and then select OK.

Privilege name	Table	Location (tab) within security role
prvReadEmailServerProfile	EmailServerProfile	Business Management
prvWriteMailbox	Mailbox	Business Management
prvReadMailbox	Mailbox	Business Management
prvReadOrganization	Organization	Business Management
prvSyncToOutlook (exchangesyncidmapping	Outlook	Business Management > Privacy-related privileges
prvReadActionCard	ActionCard	Core Records
prvDeleteActivity	Activity	Core Records
prvAppendActivity	Activity	Core Records
prvWriteActivity	Activity	Core Records
prvCreateActivity	Activity	Core Records
prvReadActivity	Activity	Core Records
prvAppendToActivity	Activity	Core Records
prvReadConnection	Connection	Core Records
prvAssignContact	Contact	Core Records
prvReadContact	Contact	Core Records
prvWriteContact	Contact	Core Records
prvCreateContact	Contact	Core Records
prvDeleteContact	Contact	Core Records
prvReadUserQuery	Saved View	Core Records
prvReadQueue	Queue	Core Records
prvReadQuery	View	Customization
prvReadIncident	Case	Service
prvSearchAvailability		Service Management > Miscellaneous Privileges
prvOverrideCreatedOnCreatedBy		Service Management > Miscellaneous Privileges

Regards,

Venkatesh N

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blckPingu 15 on at

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Thank you for this. My apologies. I didn't specify that I was in on-prem version 9.0.21.8 to be exact. I wasn't able to see the security role in the list.

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Venkatesh Nadar Microsoft Employee on at

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Hi,

can you try to give the privileges mentioned above?

Regards,

Venkatesh N

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