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Finance | Project Operations, Human Resources, ...
Answered

Drill down Functionality on General ledger account statement (SSRS REPORT) not working

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Posted on by 344

Good day.. The voucher column on the general ledger account statement is not live (no drill down available) when you lick a voucher number to direct you to the original transactions posting into that main account. Is there any configuration that activates drill down for all SSRS reports?. Please assist.

Regards 

Alexio Pfumai

7801.DRIILL-DOWN.png

  • Alexio Pfumai Profile Picture
    344 on at
    RE: Drill down Functionality on General ledger account statement (SSRS REPORT) not working: D365 FINANCE AND OPERATIONS

    5355.REPORT-PDF-VIEWER.png

    Good day

    How do I disable the REPORT PDF VIEWER feature it was enabled by another user and now drill down functionality is no longer functional. When I try to disable this feature the an error pops up:

    "This feature cannot be turned off once it has been enabled.

  • Verified answer
    Community Member Profile Picture
    on at
    RE: Drill down Functionality on General ledger account statement (SSRS REPORT) not working: D365 FINANCE AND OPERATIONS

    Alright team, so here's the update:

    The hyperlinks are now working. The solution was everything you guys said PLUS one key element: Enabling features in Feature Management.

    At first, I enabled both of these features:

    6675.pastedimage1594234623116v1.png

    This solved part of the problem. I was able to see blue fonts under Voucher but those were only text, not hyperlinks:

    3660.pastedimage1594234747227v2.png

    What solved the problem was enabling "Report Drill through links" and disabling "Report PDF viewer":

    5127.pastedimage1594234888594v3.png

    This did the trick.

    Thanks everyone for adding your skillsets to this.

    Have a great week!

  • Junaid Idrees Profile Picture
    on at
    RE: Drill down Functionality on General ledger account statement (SSRS REPORT) not working: D365 FINANCE AND OPERATIONS

    In 10.0.012, Is the hyperlink working on voucher from PDF or not? It is working from SSRS reporter viewer in previous version and there is no question about it but not from PDF viewer.

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Drill down Functionality on General ledger account statement (SSRS REPORT) not working: D365 FINANCE AND OPERATIONS

    Hello eS Be,

    If you are already on 10.0.12, are things working fine then?

    Best regards,

    Ludwig

  • Community Member Profile Picture
    on at
    RE: Drill down Functionality on General ledger account statement (SSRS REPORT) not working: D365 FINANCE AND OPERATIONS

    Hi Junaid,

    For us, the update already happened this past weekend.

    5557.pastedimage1594151564248v1.png

    The hyperlink/drill-down was available to us prior to that. 

  • Suggested answer
    Junaid Idrees Profile Picture
    on at
    RE: Drill down Functionality on General ledger account statement (SSRS REPORT) not working: D365 FINANCE AND OPERATIONS

    Hi Es Be,

    yes that's correct. It is not available in 10.0.11 and that's why "Drill Through Options" is disabled in 10.0.11 >> Update 35 platform version. 

    Microsoft will be releasing 10.0.012 on 10th July. This weekend :) So let's see

    5466.png

  • Community Member Profile Picture
    on at
    RE: Drill down Functionality on General ledger account statement (SSRS REPORT) not working: D365 FINANCE AND OPERATIONS

    Yeah, I submitted a ticket and they're saying it may become available in the upcoming versions. The 10.0.12 version deprecated the hyperlink/drill-down functionality

  • Community Member Profile Picture
    on at
    RE: Drill down Functionality on General ledger account statement (SSRS REPORT) not working: D365 FINANCE AND OPERATIONS

    Hey Junaid,

    it's cloud

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Drill down Functionality on General ledger account statement (SSRS REPORT) not working: D365 FINANCE AND OPERATIONS

    Hello eS Be and Alexio,

    I had a look at LCS and noticed a number of fixes that are related to hyperlinks and drill through operations in reports.

    Request: Would you please be so kind and report your issues to MS through the creation of a new support case. To me it looks as if you are running into a software glitch that MS needs to fix.

    Many thanks for your support and best regards,

    Ludwig

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Drill down Functionality on General ledger account statement (SSRS REPORT) not working: D365 FINANCE AND OPERATIONS

    Good morning eS Be,

    I see. Can you let us know what D365FO version you use?

    Do you see the report as PDF or is this the 'normal' SSRS report that you share?

    Best regards,

    Ludwig

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