We are planning to open a new site and as we consider technology options I'm wondering if anybody can confirm if and how we would perform a screen pop from an inbound call using the MS Teams client.
At our current site we are using a Cisco Call Manager and Finesse to pass the caller ID to a URL--ideally, we would like to replicate this capability with MS Teams client.
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André Arnaud de Cal...
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Martin Dráb
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