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Service | Customer Service, Contact Center, Fie...
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GDPR for Account and Contact entity

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Posted on by 302

Hi All,

    Just want to know is there any out of box capability for GDPR is present in Dynamics 365 CE/Dataverse for the contact and account entity? Awaiting your reply

Thanks

Tiklu 

I have the same question (0)
  • Community Member Profile Picture
    on at

    Hi Tiklu,

    The accounts entity does not store any GDPR consent information—only contact entities include it.

    Work with data protection and GDPR (Dynamics 365 Marketing) | Microsoft Docs

  • Tiklu Ganguly Profile Picture
    302 on at

    Hi Leah Ju,

         Thanks for your reply. What I am looking for is some out of box option to say anonymize the PII or a single place from where I can download all data related to a contact and give it the Customer. Is there anything available out of box or does it need to be developed?

    Thanks

    Tiklu

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