Hi everyone,
I signed up Dynamics 365 for Sales Enterprise Trial, choosing app Dynamics 365 for Sale:
- I signed in portal.office.com, chose app Dynamics 365, then I was redirected to Dynamics home page where I saw all available apps (including Customer Service, Field Service,...), I thought I was supposed to see only Sale app since I just signed up this app. Does anyone know why?
- I created some accounts in portal, licensed them Dynamics 365 licenses, but when these accounts signed in portal => Dynamics 365, they couldn't see the apps that showed up on administrative account's Dynamics 365 home page. Then I went check my Dynamics 365 Setting => Security => Users, and recognized these users name had showed up here. After doing some research on the Internet, there was a recommendation that I should create Security Group including these accounts first on the Admin Center, and then connect this group with Dynamics 365, but since my instance is just a trial instance and there was no way I could edit it, so I had to find out another way to add user manually into Dynamics 365. I used these accounts to sign up Dynamics 365 for Sales Enterprise Trial, obviously I received a notice that these accounts already had Dynamics 365 license, then I chose to join the existing instance which administrative account created, a request email was sent to admin's mailbox => I approved it => user account got an email said "Congratulations! Your request to join Dynamics 365 was approved." along with a link to Dynamics 365 instance I requested to join. But when I clicked on that link, I was redirected to a new page with a notice "We are setting up your account", and eventually a browser showed up this page:
The URL should be correct since it was the same with the URL the admin account used to access his Dynamics 365 app successfully. I tried with some other accounts but it always ended up like that, I also went to check Users page in Dynamics 365 and saw these users already appeared in Enabled Users list. Could somebody help me with this issue?
- BTW, in the Admin Center, I saw the amount of license of Dynamics 365 (full name is Dynamics 365 P1 Trial for Information Workers) is 10,000. Am I wrong cause as I remember the number of available Dynamics 365 Trial license is only 25?
Thank you for taking your time reading my post. I know it's kind of long but I just want to describe the issue as much detailed as I can to provide a full view about the scenario. Any help would be greatly appreciated.
