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Bing Maps error on one account

Posted on by 25

On one account the message displayed in the map area is 

"Sorry, an error has occurred retrieving nearby auditors"

If I change the post code to another one.

The error goes away and the map always displays the same location regardless of whatever post code I enter.

  • RE: Bing Maps error on one account

    Hello, this case is quite strange, I tried and it works with the post code that you give, so my recommendation is to open a ticket to solve this.

    Thanks!

    Community Support Team - Esteban

    If this Post helps, then please consider Accept as solution to help the other members find it more quickly.

  • Conleth Overton Profile Picture
    Conleth Overton 25 on at
    RE: Bing Maps error on one account

    An account does not appear to show results for bing maps. I've tried resetting the cache and use private browser windows but it doesn't help. It is ok for other accounts.

    The post code is GL20 7NF

    If I enter a random postcode then the error doesn't appear.

  • Conleth Overton Profile Picture
    Conleth Overton 25 on at
    RE: Bing Maps error on one account

    image001-_2800_47_2900_.jpg

  • RE: Bing Maps error on one account

    Hello, could you please attach a screenshot of the displayed message and a little more context of the process?

    Also, here I attach the documentation of how to configure Bing maps in a form: docs.microsoft.com/.../configure-bing-maps-legacy

    Thanks!

    Community Support Team - Esteban

    If this Post helps, then please consider Accept as solution to help the other members find it more quickly.

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