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Customer information "overveiw"

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Posted on by Community member 44
Hi, 
 
When I /hoover/ over the customer number with the role /Business Manager/ I can se the whole company name etc. 
 
 
But when I do this with the /Sales Order Processor/ its just blank:
 
 
What do I need to do to see the company name with the /Sales Order Processor/ role?
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  • Community member Profile Picture
    Community member 44 on at
    Customer information "overveiw"
    Yes, this happens to the same user. All I have to do is switch roles and it will look like the pictures above. 
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 4,191 Super User on at
    Customer information "overveiw"
    Something else must affect this. The profile doesn't seem related as that lookup is not personalizable. 
     
    Valentin Castravet
    Zander ERP Services
  • gdrenteria Profile Picture
    gdrenteria 2,812 Super User on at
    Customer information "overveiw"
    Hi
    Does the behavior happen with the same user? Does the same user with different roles not see the value?
    BR
    GR

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