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Customer Engagement plan through gold competency enables all users to have access without a license

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Posted on by 132

Hello,

Client is a gold partner and has Customer Engagement plan for 60 users. They assigned 1 to the admin and for some reason there are an undefined number of user who do not have a license assigned at all who can access the application and also configure. Why is this? How can this be fixed?

Thank you

Connor

  • Suggested answer
    Steve Zhao2 Profile Picture
    Steve Zhao2 on at
    RE: Customer Engagement plan through gold competency enables all users to have access without a license

    Hi ConnorD365Insight,

    Based on your description, it seems that your environment enable the 'Pay as you go plan'. You could check it and then disable it if necessary.

    Documentations:

    Pay-as-you-go plan overview - Power Platform | Microsoft Learn

    Set up a pay-as-you-go plan - Power Platform | Microsoft Learn

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