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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Word Template not prin...
Finance | Project Operations, Human Resources, ...
Answered

Word Template not printing

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Posted on by Karl.Stadick 4

Hi!

We are looking to incorporate the ability to email Remittances out of GP.  I have modified the Word Template to include the information Accounting has requested.  However, in my testing, it is not picking up any of my changes.  Also, the default Template is printing the Heading information twice.  I did try importing a new XML format of the Remittance from Report Writer but my testing isn’t reflecting any changes.  The Word Template is out on the Network.  I believe I have set up the appropriate access to it via the Alternative Modified Reports and Template Maintenance.  Also, the Report Writer modification that I made shows correctly when printing the Standard form.

Looking for anything that I may have missed along with other trouble-shooting items to attempt.

Thank you!

Karl Stadick

  • Karl.Stadick Profile Picture
    Karl.Stadick 4 on at
    RE: Word Template not printing

    Hi Ben,

    I was able to figure out what I was doing.  I wasn't re-saving the Word Template in GP after making my changes.

    Thank you!

    Karl

  • Suggested answer
    Karl.Stadick Profile Picture
    Karl.Stadick 4 on at
    RE: Word Template not printing

    Hi Beat,

    I was able to figure out what I was doing.  I wasn't re-saving the Word Template in GP after making my changes.

    Thank you!

    Karl

  • EpicPants Profile Picture
    EpicPants 30 on at
    RE: Word Template not printing

    First, ae you on O365 and what version of GP are you on?

    Next, the modified word template should be saved locally and you need to grant permissions to it through Reports>>Template Configuration.

    Also, you cant send remittance through Report Writer report it has to be with the Word Template. So you need to set it to Template instead of standard.

    I hope this helps.

    Ben  

  • Verified answer
    Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,058 Moderator on at
    RE: Word Template not printing

    Hi Karl,

    I'd suggest to go back to the basics of Word Template creation and check if you haven't missed a step somewhere.. It looks like you've missed something along the road.

    Hope this helps.

    www.erpsoftwareblog.com/.../

    community.dynamics.com/.../what-are-bookmarks-and-how-are-they-used-in-microsoft-dynamics-gp-s-word-templates

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