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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Vendor Remittance - Wo...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Vendor Remittance - Word Template

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Posted on by BoGLG 75

Hello!

When I go to Process Remittance Forms and Email them to a Vendor(s), I get the exchange logon dialog box below and the login Fails and I can't continue.

The Server Type is set to Exchange

The Office version is 32 bit

The Word Add In is installed 

Can you point me in the right direction?

pastedimage1622058060036v1.png

Categories:
Microsoft Dynamics GP
I have the same question (0)
  • Suggested answer
    Justin Sutton Profile Picture
    Justin Sutton Microsoft Employee on at

    Hi GPManiac,

    That error, along with tons of others, can be found in the troubleshooting guide:

    community.dynamics.com/.../dynamics-gp-email-troubleshooting-guide-1743830067

  • Suggested answer
    Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,061 Moderator on at

    Hi GPManiac,

    Justin's link for the E-mail troubleshooting guide is likely to get you the solution in 99% of the time. Nowadays often the issue with the "Exchange" e-mail mode is the authentication towards the cloud O365 accounts that have MFA or 2FA enabled.. though the latest GP build is supposed to support that now, but older version don't.

    If your Exchange server is local (i.e. installed on the local domain network), then you might look for cert or security issues.

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