Hi Community,
I`ve got some questions concerning the behavior of Segmenting when the feature BU Scoping is enabled in D365 Marketing.
Case 1
User A is "MARKETING_BU" in BU, is the owner of the segment and has 3/4 circle rights (PBU) on Contacts. If he creates a segment with BU Scoping, are contacts from the BUs "MAT-MX" and "MAT-US" also taken into account in the customer journey? (of course under the assumption that the segment definition is appropriate).
Case 2
User B in BU "MAT-MY", Is owner of the segment and has rights to contacts from the BU "VKORG0001_HOM_BU" via a team membership. If he creates a segment with BU Scoping, are contacts from the BU "VKORG0001_HOM_BU" also taken into account in the customer journey? (of course, assuming that the segment definition is appropriate)
Regards
Alex
Hi Nya,
thank you for the answers to my use cases.
Yes, for case 2 it is via access teams.
Best regards
Alexander
Hi Alex,
Case 1:
Case 2:
Do you mean that the user B belongs to an access team to BU "VKORG0001_HOM_BU"?
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