Hi everyone,
Since yesterday afternoon, we get an error when opening the sales accelerator in Dynamics 365 online. The Worklist shows up, but the selection of a record from the worklist results in an /Unexpected Error/ on the form. The form does not show up. There is also no error dialog.
I have not updated any solution. So I think it is unlikely that the error is caused by a customization.
From the console, I could identify two possible error sources:
- /A record with the same value for the unique key of workqueuestatus (msdyn_wqstateuniquekey) already exists./
- The second error occurs in an app.js script when a custom business rule is initialized
Xrm.Page.data = null and hence the call to entity property leads to an error.
I would appreciate any help or hint, you can give me.
Thanks, Alex