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Hello,
When my invoice value is less then pre-paid amount system is not generating withholding "PV" (Payable Voucher).
Can someone guide on this.
Thanks
Hello,
In Microsoft Dynamics GP if your prepayment is greater than the total amount that you end up invoicing, the invoiced amount is applied to the pre-payment and the remaining amount stays open on the original pre-payment to be applied to other documents on the Vendor, there is not credit automatically issued in this scenario.
Prepayment of $1000 on PO.
Invoice is only for $800.
This $800 gets automatically applied to the pre-payment in Payables.
The Prepayments is still open and has $200 left on it that can be applied to future invoices.
If you do not want to use this $200 as a credit on future purchases you could apply a misc charge or dummy invoice to it to complete the prepayment and then distribute the $200 however you wish based on how the Vendor pays you back for the difference.
If you are saying that the $800 is not applying at all, then that would be an out of the ordinary issue, and you may need to open a support case to troubleshoot why that $800 is not applying as I just tested this process in my system and it is working as described above.
Thanks!
Isaac Olson
Microsoft Support.
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