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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Sales Professional - E...
Customer experience | Sales, Customer Insights,...
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Sales Professional - Enable option Create Order from Quote

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Posted on by HungPham 287

Hi guys,

We are using sale professional, and we can not convert quotes to order.

We follow the link https://docs.microsoft.com/en-us/dynamics365/sales-professional/enable-creation-of-orders-from-quotes and we try to find option:  "Enable creation of orders from quotes". But when we locate to Sales setting, we could not find that option. 

pastedimage1629111036209v1.png

What do we miss? And how could we enable it?

Thanks for advance.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Sales Professional - Enable option Create Order from Quote

    Thanks for sharing!

  • Suggested answer
    HungPham Profile Picture
    HungPham 287 on at
    RE: Sales Professional - Enable option Create Order from Quote

    Hi Leah Ju,

    MS answered that it is a bug, and they will roll out the update on first week of Sep.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Sales Professional - Enable option Create Order from Quote

    Hi Partner,

    Looking forward to sharing your solutions if possible！

    Regards,

    Leah Ju

  • HungPham Profile Picture
    HungPham 287 on at
    RE: Sales Professional - Enable option Create Order from Quote

    Hi Leah Ju, we opened a ticket. Thank you.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Sales Professional - Enable option Create Order from Quote

    Hi partner,

    Maybe you need open the ticket with Microsoft and ask for support.

    Regards,

    Leah Ju

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