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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Error : Error for site...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Error : Error for site owner : Invalid Key Type Integrating Google reCAPTCHA v3 on Form

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Posted on by MUrb1 3
Hello,
 
I’ve followed the guide on Microsoft Learn regarding adding Google reCAPTCHA to real-time marketing forms under Customer Insights – Journeys (https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/real-time-marketing-form-custom-captcha ), but it is not working as intended. I followed the steps outlined in Step 1. Add reCAPTCHA to the form, and although it generates the “I am not a robot” checkbox, the form submission always fails with an error, preventing me from reaching Step 2. Add the captcha text value to the form submission.
The form is integrated in a drupal website
The checkbox generates an error in the form of ERROR for site owner: Invalid key type. 
Does anyone have experience integrating Google reCAPTCHA – either invisible or v3 – with real-time marketing forms? Any insights would be valuable and greatly appreciated.
Thank you!
I have the same question (0)
  • Suggested answer
    Wang Liang Profile Picture
    Wang Liang 2 on at
    Hi @ MUrb1,

    I've encountered this problem as well.
     
    Please check that the domain name of the website that the marketing form is integrated into is added to the list of domain names for this Google Recaptcha site key.


    You can also refer to the following video to learn how to integrate Google Recaptcha
  • LS-04041248-0 Profile Picture
    LS-04041248-0 18 on at
    Hi all,
    we've encountered this problem as well and we still have this kind of issue...checkbox generates an error in the form of ERROR for site owner: Invalid key type.
     
    Someone has any ideas?
     
    Thanks,
    Laura
     

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