Customer Voice Survey Drop Down Lists - Not Populating

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Posted on by JohnC2022

I have a survey prepared with a number of branching dropdowns. Each dropdown has copy/pasted content from a list of customers. Some lists have 399 entries.

When I preview the survey, each drop down is fully populated. All looks good. It appears the survey has saved.

however, when i return to the survey either later, or from a different browser, the dropdowns have lost all of their entries.

Any ideas? Driving me nuts.

Thanks

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Community member 2 on at

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Customer Voice Survey Drop Down Lists - Not Populating

Facing the same issue!

I'm trying to add a dropdown survey question with about 142 entries, however if I return back to the survey later the question appears to be blank with no entries.

Can anyone help with this?

Many thanks!