Trigger multiple confirmation emails for people who register multiple times for an event

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Posted on by BD-09052359-0

Hi there

I recently ran an event with multiple sessions.

In the customer journey I set it to send a confirmation email with calendar invites for all the registered sessions to a segment where contact registered for event

The issue was that some people would register once. Then the next day they would sign up for a different session linked to the same event. This would not trigger a second confirmation email with the additional calendar details because they already belonged to the segment.

Does anyone have a clever way to overcome this?

Thanks

ben