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I recently ran an event with multiple sessions.
In the customer journey I set it to send a confirmation email with calendar invites for all the registered sessions to a segment where contact registered for event
The issue was that some people would register once. Then the next day they would sign up for a different session linked to the same event. This would not trigger a second confirmation email with the additional calendar details because they already belonged to the segment.
Does anyone have a clever way to overcome this?
Thanks
ben
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