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Service | Customer Service, Contact Center, Fie...
Suggested Answer

how to use the Universal Resource Scheduling API from a flow

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Posted on by 15
I need to consult the capacity that a resource had the previous week to compare it with its imputations. 
I have a flow set up with the sum of all imputations and I need to know what capacity the resource had in that same time interval, if possible using the same flow.
I have seen that exists msdyn_SearchResourceAvailability API that returns the availability but what I need is the full capacity that it had.

Is this same API valid or is there another one for this query?

How is it consumed from a flow?
Is there an example possible?
thanks in advance!!
I have the same question (0)
  • Suggested answer
    Gabriel Dias Junckes Profile Picture
    2,428 on at

    Hi.

    Check this forum. It might answer your questions.

    community.dynamics.com/.../1231551

  • Kanikas Profile Picture
    15 on at

    Thanks Gabriel, although I don't think it's the API I need,

    I don't care about bookings or availability,

    what I need is the capacity of the resources, which is the same as the working hours of each resource

    horas-laborables.jpg_2D00_640x480.jpg

  • Suggested answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi Kanikas,

    In other words, you can say the way they are shown in the shared highlighted image. I remember when I was working on a similar POC. There is an action responsible for similar work but it was long ago... I am interested to see the solution. There must be a way to debug this functionality...

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform & Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

  • Kanikas Profile Picture
    15 on at

    A esta información se llega desde la ficha de recurso + horario laboral

    horas-laborables.jpg

    and I need to access that information from a flow

  • Suggested answer
    Gabriel Dias Junckes Profile Picture
    2,428 on at

    You will find that in the 'calendarrule' within the calendar related to the bookable resource.  

    learn.microsoft.com/.../calendar-entities

    community.dynamics.com/.../webapi-retrieve-calendar-with-calendarrules

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