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Customer Service forum

UCIError while opening Account record

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I have custom service hub enable for my dev instance. When i navigate to my account and try to open any record,  i receives an script error. Error something related to Some UCI which says UCIError at p...

Same issue come when i open contact view or record. While it works fine in test organization.

If anyone face same,  please let me know its solutions.

I have the same question (0)
  • Suggested answer
    Arun Vinoth Profile Picture
    11,615 Moderator on at

    Verify the version of both orgs for any difference (including DB version). You will be getting continuous minor updates which will resolve few issues.

    Try to reconfigure, If it’s coming even after these steps - contact MS support.

  • Suggested answer
    RaviKashyap Profile Picture
    55,410 Moderator on at

    Hi,

    Check if this is happening on different browser/ different user? Check debug console and look for all the errors.

    Hope this helps.

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