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Microsoft Social Engagement

Posted on by Microsoft Employee

Hello,

Currently, i'm working on Microsoft Social Engagement and I'd like to know if it's possible to add new features to Microsoft Social Engagement or if there are plugins or API available.

Thank you

  • HamletDRC2 Profile Picture
    HamletDRC2 on at
    RE: Microsoft Social Engagement

    Also, we encourage customers to use the Document Export (EventHub) feature to get access to and further process their data. So you can use an EventHub to get all the acquired documents.

  • Verified answer
    HamletDRC2 Profile Picture
    HamletDRC2 on at
    RE: Microsoft Social Engagement

    Hi Michaella,

    Regarding the API: we do not currently expose our REST API publicly. It is no secret that it exists, though, just look at all the REST calls from your browser when running the MSE app :)

    One way to get the API is through up-voting on our ideas portal. Just create a feature request and get your colleagues to help upvote it: crmideas.dynamics.com/.../social-engagement

    Regarding new features... again I recommend creating a ticket on the ideas site: crmideas.dynamics.com/.../social-engagement

    Other options would be writing a Chrome plugin or something, but that seems rather fragile.

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