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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Event administration
Customer experience | Sales, Customer Insights,...
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Event administration

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Posted on by Marco Antonio Tobia... 70

Hi,

 

I´m trying to create a Event Administration though Settings > Advanced settings > Event management > Event administration.

The system are showing just 3 fields: Name, Match contact based on and Enable demo payment confirmation.

The 365 Marketing documentation shows seven fields as described below:

Name:

S end mail to purchaser:

Email template for purchaser:

S end mail to event attendee:

Event template for event attendee:

Match contact based on:

Enable demo payment confirmation:

 

What Am I doing wrong?

 

Regards

 

Marco

  • Marco Antonio Tobias Pedro Profile Picture
    Marco Antonio Tobia... 70 on at
    RE: Event administration

    Clofly,

    Thank you so much was very helpful.

    Regards

    Marco

  • Verified answer
    cloflyMao Profile Picture
    cloflyMao 25,198 on at
    RE: Event administration

    Hi Marco,

    These fields still exist in Event Administration entity > Fields, but they have been set to be invisible on Event administration form.

    pastedimage1593657073586v1.png

    That's because the "Automated emails set via event administration" functionality has been deprecated, please check this previous thread:

    https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/350580/event-email-setup

    If you would like to send notification marketing email to event registrants, you could build a segment to query them, then send email automatically by customer journey.

    The segment could be based on Event Registration > Contact.

    pastedimage1593657636126v2.png

    Or select "Attended an event" template directly.

    pastedimage1593657691098v3.png

    Regards,

    Clofly

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