Hello,
1. Can I link a fixed asset for a service item?
To achieve a link between a service item and a fixed asset (e.g., for internal service tracking or capitalization purposes), you would require: A customization to add a Fixed Asset No. field on the Service Item Card Or create a custom mapping table to associate Service Items with Fixed Assets.
2. Can I create a service order with prepayment?
Business Central does not support prepayments on service orders out of the box. Prepayment functionality is only available for Sales and Purchase Orders. To enable prepayments for service orders, you’d need a custom extension that allows prepayment invoicing and tracking against service orders, or handle it via a Sales Order with prepayment as a workaround.
3. I know the consume process when it comes to production and assembly module. However, when it comes to service order, ship is applied for items on the service lines and consume is applied for resources. Is my understanding correct?
Yes, your understanding is correct in the context of service management. Items on a service order are handled using the Ship action, which posts item consumption and reduces inventory. Resources (e.g., labor) are consumed through posting the service order, which logs their usage without affecting inventory. This process aligns with standard service module behavior in BC.
4. Finally, how do capitalization? Because I do not see any option to link a fixed asset with service item.
Capitalizing service order costs directly to a fixed asset is not available in standard Business Central. To enable this, you would need a custom process where service costs (materials/labor) are collected and posted into the Fixed Asset G/L Journal for capitalization - essentially mimicking asset enhancement or repair value addition.
Hope this answer will help you!
Regards,
Mansi Soni
