News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Related to Open Defaul...

Customer experience | Sales, Customer Insights,...

Suggested answer

Related to Open Default form on selection of record in any entity

(1) Share

Report

Report

Posted on by Rahul Rathore

11

Hi

As when we try to open record on any entity in Dynamics 365 crm then first its open the default form and if we change the form on particular record of the entity and then after we open any record on that particular entity then its open the last selected form. so how we resolve this to always open default form. As we get this issues in all entity.

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

Leah Ju Microsoft Employee on at

Like (0)

Report

Related to Open Default form on selection of record in any entity

Hi,

Unfortunately, we can't control this behavior, which is by-design.

Maybe you can consider select only one form in current app.

Or you can refer to these to change form through code:

https://community.dynamics.com/forums/thread/details/?threadid=7d494432-f11c-4f03-98fb-8dfcdae619d4

https://stackoverflow.com/questions/27275806/prevent-dynamics-crm-2011-from-using-last-used-form

I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
Regards,
Leah

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard

#1

André Arnaud de Cal... 293,138 Super User 2025 Season 1

#2

Martin Dráb 231,895 Most Valuable Professional

#3

nmaenpaa 101,156 Moderator

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans