Related to Open Default form on selection of record in any entity

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Posted on by Rahul Rathore

Hi

As when we try to open record on any entity in Dynamics 365 crm then first its open the default form and if we change the form on particular record of the entity and then after we open any record on that particular entity then its open the last selected form. so how we resolve this to always open default form. As we get this issues in all entity.

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Leah Ju Microsoft Employee on at

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Hi,

Unfortunately, we can't control this behavior, which is by-design.

Maybe you can consider select only one form in current app.

Or you can refer to these to change form through code:

https://community.dynamics.com/forums/thread/details/?threadid=7d494432-f11c-4f03-98fb-8dfcdae619d4

https://stackoverflow.com/questions/27275806/prevent-dynamics-crm-2011-from-using-last-used-form

I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
Regards,
Leah

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