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Image not shown in Outlook - "the linked image cannot be displayed. the file may have been moved renamed or deleted"

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Posted on by Community Member

Hi everyone,

My client has an issue with their e-mails more specifically with images in e-mails.

For some reason the images cannot be shown and and error message is says: "the linked image cannot be displayed. the file may have been moved renamed or deleted"

I understand that it has to with the URL of the image, but nothing has changed and this is a very sudden error.

Anyone that knows more about this issue?

Thanks,

Emil

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Nya 29,060 on at

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Hi Emil,

Could you please indicate which of the following ways the image was inserted into the email?

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Community Member on at

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Hi Nya,

They use 'Browse library' as the images have been uploaded in advance.

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Nya 29,060 on at

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Hi Emil,

If the image exists in the library and has not been deleted, and the original link of the image can be opened normally in, for example, a browser, please refer to the following documentation about Outlook.

The Linked image cannot be displayed error - Outlook | Microsoft Docs

I think the resolution in it can help the issue out.

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